Firm.n.Fold are committed to the delivery of quality products and service to meet the needs of our customers. Our quality control system ensures that products are manufactured under strict quality procedures and customer issues are dealt with in an efficient manner. We are continually improving our systems through constant monitoring, analysis and feedback of all our processes, which leads to continually improving our products and service to our customers.
It is the responsibility of every Firm.n.Fold employee to ensure that the requirements of our Quality Control Programme are adhered to, thus ensuring customer satisfaction in the timely receipt of the highest quality products and services.
It is our policy to provide products and services that totally satisfy the expectations of our customers through achievements of excellence in:
- Product Value
- Continual Improvement
- Accountability for product reliability and durability